The agent who helped you join can also call you. A Medicare health or drug plan may call you if you’re already a member of the plan.Medicare, or someone representing Medicare, will only call and ask for personal information in these 2 situations: Remember that Medicare will never call you to sell you anything or visit you at your home., health or drug plan's Explanation of Benefits, or claim. The amount that Medicare approved and paid.The service or item you’re questioning and when you supposedly got it.The name of the provider that you’re reporting, along with any identifying information you may have.When you call, have this information ready: The Investigations Medicare Drug Integrity Contractor Provider fraud or abuse in a Medicare Advantage Plan or a Medicare drug plan (including a fraudulent claim) Department of Health & Human Services – Office of the Inspector General Provider fraud or abuse in Original Medicare (including a fraudulent claim, or a claim from a provider you didn’t get care from) If you suspect that Medicare is being charged for an item or service you didn't get, or your Medicare card or number is stolen, use the contact information below to report suspected fraud or abuse. They may be able to help you understand the charges, or figure out if they made a billing error. If you think you’ve spotted fraud, you may want to call your provider’s office to ask about it. How to spot & prevent Medicare fraud & abuse If you want to confirm, you can call 1-800-MEDICARE (1-80). If you didn’t get a letter, it’s very likely you weren’t impacted. Letters were sent to everyone who might be impacted, with detailed information about what data was potentially exposed, and what to do next. Alert: In January 2023, there was a privacy incident with a Medicare contractor that exposed the personal information of a small group of people with Medicare in Alabama, Georgia, and Tennessee.
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